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FAQ

1. Deals

Where do the deals come from?

Are the deals really available?

What do the flight deals include?

What do the hotel deals include?

Why does the search not allow more than 4 people?

Why does weekend.com offer non-stop flights only?

Why does the price sometimes change?

 

2. Booking

Flights and hotels via Click & Mix

What if I book a flight and then the hotel isn’t available anymore?

 

1. Deals

Where do the deals come from?

The weekend.com platform is based on our own, self-developed technology. It browses through different providers multiple times a day, scanning for relevant flight and hotel offers. We’re constantly developing and improving this technology – the quality of the deals being paramount. Not only should they be affordable, but also suit our idea of an enjoyable weekend trip.

Are the deals really available?

All deals shown in our app are real and were available by the time they went online. The deals get updated several times a day. But since they’re mostly smoking hot deals offered by airlines or hotel sites, they surely can be booked out after a while, or become more expensive over time. We therefore suggest you not hesitate booking a deal you love. If for any reason you should find yourself unsatisfied with the availability of our offered deals, please send us feedback. Your opinion is very important to us!

What do the flight deals include?

You only get deals on non-stop flights departing from the airports you’ve selected and to the respective times you’ve chosen. Since you won’t want to drag a lot of luggage around with you for just the weekend, all deals include hand luggage or a personal item, if not clearly otherwise stated. However, as this depends on the airline, we advise you check the respective luggage restrictions before your travel. In case you should be needing more luggage (for example for a big shopping tour), you can add an extra piece of luggage right on the website of our booking partners. In this case you will be charged an extra baggage fee. Please also note that some online travel agencies or airlines apply a surcharge for certain payment methods (for example credit card payment).

What do the hotel deals include?

All of our hotels have a minimum of three stars, have been rated 75/100 or more at least once, offer free WiFi, and are centrally located. We only recommend hotels you’d probably have searched for yourself. After all, you don’t get to spend too much time on location, so we want you to feel at home the minute you get there! Those of you who fancy a little more comfort can choose their hotel from the “high standards” or “luxury” categories. The board basis and other hotel features are up to you.

Why does the search not allow more than 4 people?

In fact, people who book weekend trips are mostly single travellers or couples. We have a lot of data to scan, so we just have to focus on our target audience. Tip: If you want to travel with more than four people, you can still use our app to find great deals. Click through to the respective booking partner and then just manually change the number of travellers there. This way you can still save a lot of time and money!

Why does weekend.com offer non-stop flights only?

Travelling should be simple! You only have a few days to get away, come on – you have to seize the time, experience new things, and relax. Long flights with transfers and connections would only complicate your journey. And there are amazing destinations served by non-stop flights from almost every airport.

Why does the price sometimes change?

Our service is to scan different providers for current fares and prices several times a day then show them to you on our website and in the app. Should you end up seeing a different price on our booking partner’s website it’s because hotels and airlines change their prices and fares according to supply and demand, and sometimes do so on very short notice. Basically, remember: The more last minute and the cheaper a deal is, the more likely it is for its price to change soon.

 

2. Booking

Flights and hotels via Click & Mix

You will always be shown the cheapest combination of individually put-together flights and hotels. If you like one of those weekend deals, we’ll redirect you to the respective booking partners’ websites to seal the deal. Our partners are well-known online travel agencies like Expedia or Kiwi.com, hotel sites like Booking, and airlines like United Airlines, Frontier, Spirit and JetBlue Airways. All of our partners are legitimate, reputable, and offer high-quality services.

What if I book a flight and then the hotel isn’t available anymore?

Should this unlikely event ever occur to you, it’s no reason to worry – pretty much every destination has more than one suitable hotel to offer. First, try the “alternative hotels” button for alternatives to your first choice. In case you don’t like these, you’ll also be shown a list of different hotels on our booking partner’s website.

Tip: Several hotel sites have generous cancellation terms. Sometimes it could work out in your favour to book the hotel first and the flights after that.